BRISBANE VISITOR INFORMATION AND BOOKING CENTRE

Welcome to Brisbane Visitor Information and Booking Centre

The Brisbane Visitor Information and Booking Centre is located at the heart of Brisbane City, inside the historic, heritage-listed Regent Theatre on the Queen Street Mall.

Originally opened in 1929, the Regent Theatre is one of Brisbane’s iconic buildings. Its architecture reflects a blend of Spanish Gothic and Art Deco styles. The facade features ornate detailing, terra cotta tiles and intricate masonry. Inside, the theatre once boasted a grand auditorium with lavish decorations, including chandeliers, plush seating, and elaborate plasterwork. A redevelopment in the late 1970s saw the grand auditorium converted into four cinemas, when it was rebranded as the Hoyts Entertainment Centre. Though it has seen various uses and renovations over the years, the Regent Theatre remains a cherished cultural landmark, capturing the elegance and grandeur of early-20th-century theatres, with marble staircases and stained-glass windows still gracing the lobby. It has been the home of the Brisbane Visitor Information and Booking Centre since 2014.

Inside the Centre 

As you enter, you’ll feel enveloped by a sense of the theatre’s grand history, with its atmosphere of sophistication and opulence. High above, the ceiling is adorned with intricate plasterwork, paintings and magnificent chandeliers that cast a soft, warm, golden light, creating a serene environment. The walls are richly decorated with ornate carvings with brass and gold accents, adding to the timeless decor. The seating is plush and comfortable, covered in a rich, velvety fabric, enfolding you in a cosy embrace as you take your seat. 

In the Neighbourhood 

There’s a wealth of attractions within walking distance from the Centre, including the Brisbane Arcade, Brisbane City Hall and Clock Tower, the newly built Queens Wharf, the City Botanical Gardens, Roma Street and Southbank Parklands, the Queensland Museum and Gallery of Modern Art. Roma Street Parklands features a sensory garden with fragrant plants, textured pathways and wind chimes, with guided tours available. The Gallery of Modern Art offers tactile tours where participants can experience artworks through touch. A little further away, the Sir Thomas Brisbane Planetarium offers auditory-enhanced shows with rich narratives and soundscapes. Interactive exhibits include tactile models of planets and spaces. The world’s oldest and largest koala sanctuary, the Lone Pine Koala Sanctuary, is located about 15 kilometres southwest of the Centre, and offers a fabulous opportunity to interact with Australian wildlife such as koalas and kangaroos.

Accessibility 

Our centre is easily accessible by various modes of transport. If you are travelling by car, there are several parking options nearby, including King George Square Car Park and Wintergarden Car Park. Public transport options are abundant, with numerous bus stops located nearby the Queen Street Mall in the King George Square and Queen Street bus stations. The nearest train station is Central, which is about a 10-minute walk from the centre. For more information on public transport routes and schedules, visit translink.com.au or call 13 12 30. Taxis and ride-share services are also readily available in the area. The most convenient drop-off location is in Queen Street, outside the Apple store.

The Brisbane Visitor Information Centre is wheelchair accessible, ensuring visitors using mobility aids can comfortably explore the facility. The entrance is wide, and the centre is situated on two levels with lift access. There is no accessible bathroom in the centre. If your service dog needs toileting, the City Botanical Gardens located in Alice Street a 10-minute walk from our centre

Our friendly team has received training through the Hidden Disabilities Sunflower scheme and is ready to welcome people with learning, communication, sensory and cognitive disabilities, as well as people who are living with dementia or autism. 

Our knowledgeable staff are always on hand to offer information and book any travel experiences whilst in Brisbane, using a range of contact methods: web, email or phone. We are open from 9 AM to 4 PM on weekdays and 10 AM to 4 PM on weekends and public holidays. For further information, please contact our team on (07) 3006 6290 or email visit@brisbane-eda.com.au.

We are here to make sure your stay in our beautiful city is as enjoyable as possible!