GULFLANDER

Gulflander Audio Guide

Audio Guide Transcript

Gulflander Accessibility Information

Overview 

Accessibility when travelling on the Gulflander is limited by its age and original heritage infrastructure. Boarding the train requires navigating steps, so the Gulflander does not accommodate wheelchairs or scooters. Nor does it offer facilities for those with hearing loss or who are blind or have low vision. If you have access needs, we recommend you discuss your precise requirements with a travel consultant before booking.

On Board 

For those using walking aids or collapsible frames, these items may be stored in luggage compartments, with a maximum size of 900 millimetres high by 900 millimetres long by 300 millimetres wide. Access to the Gulflander railmotor is via five steps with a handrail; access to the other two carriages is via six steps with a handrail. The age and the construction of the track and carriages mean that the ride can sometimes be bumpy, so it is recommended that customers hold on to the grab rails where provided if moving around the carriage.

There is one row of seats at the very front of the third carriage that can be booked by customers travelling with an approved assistance animal. Consultation with a travel consultant is recommended in order to make appropriate accommodations for assistance animals.

The team is well-informed through accessibility-awareness training and aims to provide guiding safety to customers aboard carriages, but cannot provide assistance with lifting customers or personal care. If you have particular requirements, we recommend you discuss them with your consultant prior to booking.

At the Station

Normanton Railway Station has a flat concrete and bitumen, ground-level platform, under roof cover. There’s a unisex accessible toilet with right-hand access and grab rails, Braille signage and a manual privacy lock. There are double entry doors to the museum and gift shop, with 800mm wide walkways. A hearing loop is provided for station announcements.

Croydon railway station has a flat bitumen, ground-level platform, under roof cover with two unisex toilets. The accessible toilet has grab rails, Braille signage and manual privacy locks. There is a hearing loop for station announcements. 

Blackbull, Critters Camp and Golden Gate stops are at ground level, but there is no platform at these locations; instead the surface is loose gravel and dirt. Chairs and tables under a shelter are available for customers to use for morning tea at Blackbull.

We hope you get the opportunity to travel with us soon!

Created with Queensland Rail Travel

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