SKYRAIL RAINFOREST CABLEWAY

Gain a unique perspective of Australia’s world heritage listed Wet Tropics Rainforest.

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Accessibility Information

Skyrail strives to be an inclusive and accessible experience for people of all ages and abilities. Their friendly staff are on hand throughout the journey to welcome and assist guests at each point along the way. Easy access, wide walkways and boardwalks may assist in the ease of navigating through the terminals, and ambulant toilets are available at all stations.

The Skyrail Audio Guide and Interpretive App is free to download and may prove highly beneficial in helping blind and low vision customers to gain a greater understanding and appreciation of their surroundings. If necessary, the cableway can also be slowed down or stopped to board or disembark gondolas with assistance from cableway operators.

Wheelchair Access:

The cableway assists in stress-free boarding and disembarking from gondolas, aided by friendly Skyrail operators. Ramps grant access to all areas of the Skyrail experience. Wheelchair-accessible restrooms are available throughout the entire journey.

Bus Transfers:

Personal wheelchairs are not carried on the bus transfer service, but alternative arrangements can be made if requested during booking.

Wheelchair Requirements:

Standard wheelchairs meeting specific size and weight criteria are accommodated for loading onto gondolas. Complimentary onsite wheelchairs are available, subject to availability.

Companion Card & Hidden Disabilities Support:

Support is provided for Companion Card holders, but these bookings cannot be made online. Reach out for assistance and bookings. Skyrail supports the Sunflower Scheme and offers a Website Accessibility Statement for an inclusive online experience.

Website Accessibility:

Skyrail.com.au employs a dedicated accessibility server and widget to enhance compliance with Web Content Accessibility Guidelines (WCAG 2.1). The accessibility menu is easily enabled on the website.

Ongoing Improvements:

Skyrail remains committed to enhancing accessibility and regularly scans its site to identify and address any barriers. Continuous efforts are made to ensure accessibility aligns with standards.

Contact Information:

For any website-related or accessibility concerns, or if assistance is needed, contact:

Skyrail is dedicated to ensuring an accessible and inclusive experience for all visitors.

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