SOVEREIGN HILL

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Accessibility Information

Surfaces and Accessibility:

Sovereign Hill, nestled on a hillside, features gravel paths and roads. While most areas are wheelchair accessible, some parts may present challenges due to uneven ground. The Main Street has a gentle slope, but other sections are steeper. Visitors using wheelchairs might find gravel surfaces a bit difficult to navigate. However, efforts are made to ensure access throughout the site.

Wheelchair Access:

Underground mine tours are accessible for wheelchair users, and arrangements can be made at the mine office upon arrival. Some attractions like coach rides involve ladder-style steps, which might pose a challenge. Wide bluestone gutters exist between timber boardwalks and gravel roads, but ramps are available for wheelchair users to navigate these areas. Wheelchairs are offered free of charge, subject to availability. Strollers are also available for hire for a small fee, subject to availability.

Pets and Assistance Animals:

While assistance animals are permitted at Sovereign Hill, other dogs are not allowed on the premises. Exceptions are made for guide dogs for hearing or low vision visitors, accredited assistance dogs wearing proper identification, and on-duty working dogs under the supervision of emergency or security services personnel.

Accessible Accommodation at Sovereign Hill Hotel:

The Sovereign Hill Hotel offers accessible features such as dedicated parking spaces, a ramp for entry, wide corridors, and three accessible rooms equipped with amenities catering to wheelchair users. These rooms include wide entrance and bathroom doors, hand and safety rails, accessible showers and toilets, and ramped access to a private outdoor deck area. Room 63 even provides a second connecting bedroom for a carer if needed.

Sovereign Hill strives to provide an inclusive experience for all visitors, ensuring access and accommodations wherever possible. For specific inquiries or to plan your visit with accessibility in mind, don't hesitate to contact the provided information.

More Information:

For further details or inquiries about accessibility, you can reach out to Sovereign Hill via phone at (03) 5337 1199, or email at enquiries@sovereignhill.com.au. The National Relay Service can be accessed at 133 677, quoting the phone number 5337 1199.

For social scripts, visitor maps and other information to help you prepare, please visit Sovereign Hills accessibility site.

https://www.sovereignhill.com.au/visit/accessibility/

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