STORE OF REQUIREMENT

Store of Requirement Audio Guide

Audio Guide Transcript

Store of Requirement Accessibility Information

Customer engagement is a priority for us, and we aim to make our experiences as inclusive and accessible as possible. 

There are no convenient public transport options to get to the Store of Requirement. If you are not self-driving, taxi or rideshare are your best options.

The Store of Requirement itself is wheelchair-accessible, with a ramp leading up to the main entrance. Certain areas, such as back rooms, have a step up and may not be accessible for wheelchair users or those with limited mobility. Our experiences are only partially wheelchair accessible since they take place across multiple buildings. While most areas are accessible, some buildings have steps or uneven surfaces that are unsuitable for wheelchair users and may pose problems for people with limited mobility. 

Visitors with low vision should be aware that lighting from lanterns and fairy lights is dim. Visitors with sensory sensitivities should be aware that the Sorting Hat can make loud noises which some may find alarming.

Our experiences are only partially wheelchair accessible since they take place across multiple buildings. While most areas are accessible, some buildings have steps or uneven surfaces that are unsuitable for wheelchair users and may pose problems for people with limited mobility. We encourage people to contact us for more information.

An accessible bathroom is available at The Owlery, and there are accessible public toilets across the road at John Scott Park.

Street parking is available near the Store, though there is no convenient designated accessible parking space.

We offer a warm welcome to service dogs. For their convenience, there are grassy areas for toileting across the road at the park. We provide a larger print menu for guests with low vision. 

Being located in a small town, there are few tactile ground surface indicators, but also few roads to cross. There’s a pedestrian refuge island to assist with crossing the main road.

We are committed to assisting all visitors to the best of our ability, and encourage visitors with access needs to contact us to discuss arrangements. We’re continuously seeking feedback to improve our experiences, and that includes their accessibility and inclusivity, so we also welcome you to contact us after your visit. 

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