THE CRYSTAL CAVES

Audio Guide

Crystal Caves Immsersive Audio Tour
Created with Crystal Caves

Full Transcript

The Crystal Caves Accessibility Information

At The Crystal Caves, we recognise and value the importance of inclusivity. Everyone is welcome to experience the wonder of our unique, hands-on attraction.  We are an ATEC-accredited Inclusive and Accessible Host and will endeavour to adapt our experience to accommodate your unique needs to the best of our ability. 

Street parking (including designated disability parking) is available less than 100 metres from the attraction. Entrance is via a wide, wheelchair accessible doorway. The caves themselves are partially accessible to conventional wheelchairs, with accessible emergency exits available. There are a series of 12 steps at the end of the cave tour. However, these can be avoided by retracing your path back to the entrance. Please note that some areas of the cave may be a little narrow for manoeuvring larger wheelchairs and scooters. Please speak to our friendly team to discuss options for ease of access. Ramps and stairs throughout the caves feature handrails to aid stability. 

Please note that lighting throughout the cave is variable, with some dark areas which utilise blacklight to illuminate fluorescent specimens. Headlamps are provided and can be used throughout. 

This highly tactile experience is likely to appeal to guests who are blind or have low vision. An immersive audio guide with written transcript describing the experience and key specimens on exhibit can be found on The Crystal Caves website at crystalcaves.com.au or on the Vacayit app. A free guidebook is also available in print format on entry, or is available for digital download from the ‘Free Downloads’ section of our website, under the ‘How Can We Help?’ tab. 

We warmly welcome all pets and service animals and can provide water for them on request. Free entry is offered to carers assisting registered Companion Card holders with disability.

We have a social script available on our website to help prepare you for your visit, and our least busy time is typically in the morning at 9am. 

Want to know more about how we can help? Please refer to the excellent information and helpful hints available on the dedicated Accessibility page of our website at crystalcaves.com.au/accessibility.

Created with The Crystal Caves

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