TURTLE SANDS NATURE RESORT

Turtle Sands Nature Resort Audio Guide

Audio Guide Transcript

Turtle Sands Nature Resort Accessibility

Turtle Sands is deeply committed to inclusivity. Designed in a way for everyone to stay, no matter what their preference, Turtle Sands offers villas, studios, accessible accommodation options, glamping tents, and powered caravan and camp sites.

Turtle Sands takes pride in being a welcoming destination for all, with accessibility features integrated across the property. The resort has wheelchair access throughout, with ramps leading to wide entryways, providing seamless movement to all public facilities, including the kiosk, camp kitchen and swimming pool. Roads and pathways throughout the resort are unsealed, so visitors should take care, particularly in or following wet weather.

Braille signage on all toilet and amenities doors, as well as reception and camp kitchen entryways, making the facility easy to navigate. Tactile ground surface indicators mark the top and bottom of all stairways. Although all accommodations have walk-in showers, most are accessed via stairs with handrails. Standard villas and glamping accommodation have six steps, while studio accommodations have four steps.

There are four specially designed accessible accommodation units for visitors to Turtle Sands, which all exceed building-code accessibility standards: ramps, wide entryways and accessible bathrooms are just the beginning. We have worked with accessible consultants to tailor further upgrades such as adjusted heights of benchtops, window controls, shelving and taps. Additionally, appliances include custom-designed, wheelchair-accessible ovens, sinks and basins. We understand that people with access needs deserve the same choices as other guests, so visitors can choose between a three-bedroom accessible beach villa or an accessible studio room.

There are also accessible bathrooms located in the main amenities building. Mobility equipment such as a beach and pool wheelchair, as well as a walker, are available for those who need them, allowing everyone to partake in all Turtle Sands has to offer. There is currently no pool hoist, but there is ramped access with a handrail. With staff available to assist with accessibility needs, every guest can fully engage in this unique, environmentally sensitive retreat designed for enjoyment by all.

Assistance animals are welcome. If you intend to bring an assistance animal, please let us know at the time of booking or contact our team prior to your arrival, and make sure you bring a valid permit. 

Upon arrival guests are asked what assistance may be required in an emergency, and this is documented in the resort’s system, and emergency evacuation procedures include people with disability. There are flashing light alarms for Deaf guests, and vibrating pillow alarms are available on request.

Taxis and rideshares vehicle service Turtle Sands, making it accessible whether you travel by public means or your own. Accessible parking is available conveniently next to the accommodations or at the visitors’ car park, making sure you don’t have far to go to check-in.

Created with Bundaberg Tourism

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