WHALESONG CRUISES

Here at Whalesong Cruises Hervey Bay, we want everyone to be able to experience an unforgettable time on the water, irrespective of any access needs. That's why our boat and operations were designed with accessibility in mind. Our goal is to deliver an accessible, inclusive and enjoyable experience for all. 

The boat is boarded via an accessible ramp with assistance provided by our patient, respectful, kind and compassionate crew. Boat access is suitable for most guests, including those utilising motorised and conventional wheelchairs, wheelie walkers and parents with prams. The lower side and rear decks and main saloon area are all wheelchair accessible. If you will be travelling with a wheelchair, mobility aide or pram please advise our staff at the time of booking, as space is limited. 

If you are unsteady on your feet and don’t have a wheelchair or walking aid, we have a courtesy wheelchair available in our office to get you down the ramp (which can be steep at low tide). One of our crew can also assist in ensuring your safe and anxiety free journey from the office to the boat, and then onto the boat itself.

Accessible bathroom facilities are also available onboard. 

Registered assistance animals are welcome. We offer half price tickets to carers travelling with registered Companion Card holders and offer favourable rates for groups of 10 or more. For further details, please speak to our friendly team. 

Given sufficient notice, we can cater for a range of dietary requirements such as vegan, vegetarian, gluten or dairy intolerances and allergies and religious beliefs. 

Our exciting ‘Whales for Everyone’ program is another incredible initiative that’s breaking down barriers and promoting inclusivity for all. By harnessing the power of innovation, we have developed a virtual reality whale watching experience to allow those who can’t venture out to sea the ability to experience the magic of whale watching.  We are also welcoming eligible NDIS participants, accompanied by their carer or support person, to come aboard as ‘crew for a day’, and experience working in hospitality on a boat. 

Comprehensive details about our accessibility offerings, including access maps and videos are available via our dedicated accessibility page link on whalesong.com.au. We also invite you to come familiarise yourself with the boat and its access. Please feel free to contact us to arrange a suitable time, or to discuss any questions or concerns you may have ahead of your cruise. Please email info@whalesong.com.au or phone (07) 4125 6222.